FAQs

Pearse Bertram offers unparalleled customer services including free/onsite technical support, part number crossover/selection support, value engineering, outdated part advice, safety audits, programming and integration, stocking, private delivery, order fulfillment, kitting, testing, custom packaging, engineering and design, and manuals and replacement schedule suggestions. We offer comprehensive contract manufacturing solutions including UL 508A control panels, pneumatic and hydraulic systems, process assemblies, and full turnkey machines. We serve as both an industrial distributor and full-service contract manufacturer.

Yes, we operate a dual business model. We distribute components from 60+ trusted suppliers (pneumatics, hydraulics, valves, electrical components) and provide complete engineering and manufacturing services from design through delivery.

We're flexible. Some clients need engineering consultation and design, while others want build-to-print services. Our engineers work with you to determine the optimal level of support for your specific project requirements. You can feel free to involve us at any stage of your project, the sooner the better.

We will always be happy to take your call and evaluate any project you are working on. Ideally, we work with OEMs who expect repeat orders, but we have worked on projects as small as one piece. We can provide small devices up to machines that weigh several tons. We have worked on projects that are very simple, up to BOMs with thousands of lines featuring complex integration and programming. 

If a product requires routine maintenance, troubleshooting, or you need technical support after delivery, Pearse Bertram is happy to provide that information free of charge. We can also suggest maintenance/spare parts and schedules, and create operation manuals for your team. In general, Pearse Bertram personnel do not provide routine service or maintenance. We are also not in the business of doing general repairs, rebuilds, wiring, or installation. However, we have a network of colleagues that we can point you to for those kinds of services.

Pearse Bertram has a plethora of in-house capabilities including painting, welding, plasma cutting, hydrogen leak testing, load/electrical testing, tube cutting, thread taping, crimping/splicing, assembly, stocking, kitting, labeling, packaging, etc. We have a trusted and vetted network of suppliers that we can rely on for things like wire harnesses, anodizing, PCBs, sheet metal fabrication, plastic injection molding, orbital welding, 3D printing, etc. 

Many companies don’t realize the hidden costs and logistical headaches associated with manufacturing. Costs associated with hiring, real estate, training, procurement/expediting, stocking, inspection, etc. By offloading these tasks to Pearse Bertram, your organization can focus on innovation, design, sales, and customer service allowing you to grow your business with more profit and less risk.

Yes, startups and early stage companies often don’t have the manufacturing space, personnel, or experience to bring a new product to market quickly. We can take the burden of manufacturing so your team can focus on design.

Pearse Bertram truly values long-term relationships and believes in a collaborative approach. We welcome constant communication and in-person teamwork to learn your process and ensure the build is done correctly. We create project management schedules, perform SATs and FATs, and documentation as needed.

 Contact us via phone (860-242-2416) or email (expertise@pearsebertram.com) and we can get to work on your RFQ immediately. We can help you regardless of how little or how much information you have. If you are interested in contract manufacturing, we generally ask for any and all information you do have including work instructions, labor estimates, test procedures, quality inspection procedures, photos, etc.

Lead times vary by project complexity and very much depend on long-lead item required for your build. Generally, customers can expect delivery after 4-6 weeks after receiving the long-lead item. Once a stocking program is established, lead time can be cut down to as quick as one day. We provide accurate timelines during the quoting process, and rushes can be made.

Yes, our engineers regularly work from client-provided drawings, specifications, and designs. We can build to your exact specifications or provide value engineering recommendations to optimize performance and cost-effectiveness. We can use any brand of product.

We're happy to execute mutual non-disclosure agreements when needed. We understand the confidential nature of many manufacturing projects and maintain strict confidentiality as standard business practice.

Include your application requirements, environmental conditions, performance objectives, regulatory requirements, timeline expectations, and budget parameters. The more detail you provide, the better we can tailor our recommendations to your specific needs. We specialize in electrical schematics, value engineering, and pneumatic/hydraulic design. We are not equipped for aesthetic design, PCB design, etc. However, we have partners that we can refer you to who have these services.

Yes, Pearse Bertram is happy to provide samples and first articles in most situations. We sometimes also negotiate 30-day credit memos or loan demo equipment.

We recommend that you engage with Pearse Bertram as early as possible. It may seem unnecessary, but by being involved in the early stages of decision, we can make recommendations and ensure that your product is well suited for production well before it is assembled and thus avoid duplicated efforts and redesigns.

 If you don’t see something exactly like your build pictured on our website, don’t worry. We have assembled many different types of machines and subassemblies. Please reach out to us and we can evaluate it on a case by case basis. In general, we specialize in any type of assembly that involves electrical controls, pneumatics, hydraulics, and water/chemical/gas.

The first step is to meet with your team to understand your request, requirement, and existing documentation. If the opportunity is approved for quote, our team will work with your team to gather the necessary information to create a quotation. Usually, during this process, your team will share any and all information that you have. If a first-article is required, that is then slated for production. Upon approval, production POs are released and Pearse Bertram 

Pearse Bertram can ship virtually anywhere in the world. We commonly ship as far as Asia. We have a box truck that can provide de

 We maintain ISO 9001:2015 certification and follow industry-specific standards including UL 508A for control panels, NEC Article 409, NEMA ratings, and FDA compliance requirements for pharmaceutical applications. We document quality metrics including our <0.5% return rate.

Our engineers understand regulatory requirements across multiple industries including FDA compliance for pharmaceuticals, HACCP standards for food processing, Class I Division ratings for hazardous locations, and ATEX compliance for European markets. Clean room, defense, and other industry requirements can be accommodated if necessary.

 We implement incoming component inspection, in-process quality checks, comprehensive testing, and final inspection before shipment. Every project includes complete documentation to support your installation and maintenance requirements.

Lead times vary by project complexity and very much depend on long-lead item required for your build. Generally, customers can expect delivery after 4-6 weeks after receiving the long-lead item. Once a stocking program is established, lead time can be cut down to as quick as one day. We provide accurate timelines during the quoting process, and rushes can be made.

Yes, our engineers regularly work from client-provided drawings, specifications, and designs. We can build to your exact specifications or provide value engineering recommendations to optimize performance and cost-effectiveness. We can use any brand of product.

We're happy to execute mutual non-disclosure agreements when needed. We understand the confidential nature of many manufacturing projects and maintain strict confidentiality as standard business practice.

Include your application requirements, environmental conditions, performance objectives, regulatory requirements, timeline expectations, and budget parameters. The more detail you provide, the better we can tailor our recommendations to your specific needs. We specialize in electrical schematics, value engineering, and pneumatic/hydraulic design. We are not equipped for aesthetic design, PCB design, etc. However, we have partners that we can refer you to who have these services.

Yes, Pearse Bertram is happy to provide samples and first articles in most situations. We sometimes also negotiate 30-day credit memos or loan demo equipment.

We recommend that you engage with Pearse Bertram as early as possible. It may seem unnecessary, but by being involved in the early stages of decision, we can make recommendations and ensure that your product is well suited for production well before it is assembled and thus avoid duplicated efforts and redesigns.

 If you don’t see something exactly like your build pictured on our website, don’t worry. We have assembled many different types of machines and subassemblies. Please reach out to us and we can evaluate it on a case by case basis. In general, we specialize in any type of assembly that involves electrical controls, pneumatics, hydraulics, and water/chemical/gas.

The first step is to meet with your team to understand your request, requirement, and existing documentation. If the opportunity is approved for quote, our team will work with your team to gather the necessary information to create a quotation. Usually, during this process, your team will share any and all information that you have. If a first-article is required, that is then slated for production. Upon approval, production POs are released and Pearse Bertram 

Pearse Bertram can ship virtually anywhere in the world. We commonly ship as far as Asia. We have a box truck that can provide de