Integration & Programming Support Services

When your manufacturing operation depends on precise automation control, Pearse Bertram's industrial automation support services deliver the technical expertise and hands-on assistance that keeps your systems running at peak performance. Our team of experienced engineers provides comprehensive support throughout your automation project lifecycle, from initial component selection and system design through programming, integration, training, and ongoing troubleshooting.



For over 70 years, New England manufacturers have relied on our engineering team to solve complex automation challenges and optimize production processes. Our approach combines deep technical knowledge with practical manufacturing experience, ensuring the automation solutions we recommend and implement deliver measurable improvements in efficiency, quality, and reliability.

Comprehensive Automation Programming Services

Our automation programming services cover the full spectrum of industrial control systems, from simple temperature controllers to sophisticated programmable logic controllers and integrated process automation platforms. We work with several major automation platforms including Omron, Wago, Unitronics, and other leading manufacturers, allowing us to support your existing equipment while recommending optimal solutions for new installations.


Temperature controller programming represents one of our most frequently requested services, particularly for pharmaceutical, food processing, and chemical manufacturing applications where precise thermal control directly impacts product quality. Our engineers program controllers to maintain tight temperature tolerances while implementing alarm functions and data logging capabilities that support quality documentation requirements.



PLC programming expertise extends from basic relay logic replacement applications to complex process control sequences involving multiple machines, safety systems, and communication networks. We develop structured programs that remain easy to troubleshoot and modify as your production requirements evolve. Our programming approach emphasizes clear documentation and logical organization, reducing future maintenance complexity and training time for your personnel.

Ask an Expert

Have questions about optimizing your automation systems or implementing new control capabilities? Our experienced engineers are ready to discuss your specific requirements and recommend solutions that improve your production operations. Contact us to connect with an automation specialist who understands your industry and manufacturing challenges.

System Integration and Upgrade Services

Modern manufacturing facilities increasingly require industrial automation integration that connects individual machines and processes into cohesive production systems. Our engineers design and implement integration solutions that enable seamless data flow between production equipment, quality monitoring systems, and plant management platforms. This connectivity provides real-time visibility into production status while supporting predictive maintenance programs that reduce unplanned downtime.


Legacy equipment integration presents particular challenges when older machines must communicate with modern control systems. We develop interface solutions that preserve your investment in proven equipment while enabling participation in plant-wide automation networks. These integration projects often involve custom programming, protocol conversion, and careful coordination with equipment manufacturers to ensure reliable operation.



Automation system upgrades address the reality that control technology continually evolves while production equipment may remain in service for decades. Our engineers evaluate your existing systems to identify upgrade opportunities that improve performance, enhance reliability, or add capabilities that support changing production requirements. We plan upgrades carefully to minimize production disruption and provide clear migration paths that protect your automation investment.


  • Product Design Assistance and Component Selection

    Successful automation projects begin with selecting components that match your specific application requirements, operating environment, and performance objectives. Our engineering team provides product design assistance that helps you navigate the extensive range of available automation components to identify optimal solutions for your needs.


    Sensor and switch selection requires careful consideration of factors including operating environment, required precision, response time, and interface compatibility. We evaluate your application conditions to recommend sensors that deliver reliable performance throughout their service life. 


    Whether you need proximity sensors for position detection, pressure transducers for process monitoring, or vision systems for quality inspection, our engineers help you select components that balance performance with cost-effectiveness.


    Pneumatic automation system design represents another area where component selection significantly impacts overall system performance. Our engineers work with SMC pneumatics and other leading manufacturers to design pneumatic circuits that provide precise control while minimizing air consumption. We consider factors including actuator sizing, valve response characteristics, and air preparation requirements to create systems that operate reliably in your specific application environment.


On-Site Consultation and Installation Support

Remote troubleshooting and phone consultation help resolve many automation issues, but complex problems or critical production situations often require hands-on engineering support. Our team provides on-site consultation services throughout New England, bringing diagnostic equipment and technical expertise directly to your facility when immediate assistance proves necessary.


Installation supervision ensures your automation systems are commissioned properly from the start, reducing the risk of performance issues that stem from incorrect installation or configuration. Our engineers review installation work, verify proper component mounting and wiring, and confirm system operation meets design specifications. This oversight proves particularly valuable for complex installations involving multiple subsystems or integration with existing equipment.



Startup assistance helps your team bring new automation systems online smoothly and efficiently. We work alongside your personnel during initial operation to identify any performance issues, make necessary adjustments, and verify that all safety systems function correctly. This collaborative approach accelerates the learning process while building your team's confidence in operating and maintaining the new equipment.

  • Comprehensive Automation Training Programs

    Even the most sophisticated automation training program delivers limited value if operators and maintenance personnel don't understand how to use the equipment effectively. Our engineers provide hands-on training customized to your specific systems and your team's experience level. Training sessions focus on practical skills that personnel need for daily operation, routine maintenance, and basic troubleshooting.


    Operator training emphasizes safe, efficient equipment use and recognition of abnormal conditions that require attention. We demonstrate proper startup and shutdown procedures, explain control functions and their effects on process behavior, and review alarm conditions and appropriate responses. Training sessions include hands-on practice that builds operator confidence and competence.


    Maintenance training goes deeper into system architecture, troubleshooting methodology, and preventive maintenance procedures. We explain how components interact within the overall system, demonstrate diagnostic techniques for identifying failing components, and review proper procedures for component replacement and system testing. This knowledge empowers your maintenance team to resolve issues quickly and minimize production interruptions.

Process Automation Support for Critical Applications

Process automation support for pharmaceutical, food processing, and chemical manufacturing requires specialized knowledge of industry regulations, validation requirements, and process control principles. Our engineers understand the documentation and qualification standards these industries demand, allowing us to design and implement automation solutions that support regulatory compliance while delivering reliable process control.


Batch process automation involves coordinating multiple process steps, monitoring critical parameters, and maintaining detailed production records. We program control systems to execute recipe-driven batch sequences while implementing safeguards that prevent out-of-specification conditions. Our solutions incorporate the data logging and reporting capabilities required for quality documentation and regulatory submissions.


Continuous process control applications demand precise regulation of process variables including temperature, pressure, flow rate, and composition. Our engineers design control strategies that maintain stable operation despite disturbances while optimizing product quality and production efficiency. We implement advanced control algorithms when simple PID control proves insufficient, always balancing control performance with system complexity and maintainability.

  • Automation Troubleshooting and Emergency Support

    Production equipment failures create urgent situations that demand rapid response and effective problem resolution. Our automation troubleshooting services combine systematic diagnostic methodology with extensive experience across diverse manufacturing processes and control systems. When you contact us with an automation issue, we gather information efficiently, identify likely causes, and recommend corrective actions that get your production running again quickly.


    Remote diagnostics capability allows our engineers to connect with many modern control systems to examine program logic, review alarm histories, and monitor system behavior in real time. This remote access often enables problem identification and resolution without the delays associated with travel to your facility. For issues requiring hands-on investigation, we coordinate our response to minimize your production downtime.


    Preventive troubleshooting identifies potential problems before they cause production interruptions. During routine service visits or training sessions, our engineers often notice conditions that warrant attention, such as components operating near their limits, control algorithms that could be optimized, or maintenance practices that might be improved. This proactive approach helps you avoid unexpected failures and maintain consistent production output.

Manufacturing Automation Services Across Industries

Our manufacturing automation services support operations across diverse industries, each with unique process requirements and regulatory considerations. Pharmaceutical manufacturers rely on our expertise for validation documentation, electronic batch records, and process analytical technology integration. Food and beverage processors need automation solutions that withstand washdown environments while maintaining precise process control. Chemical manufacturers require systems that operate safely in hazardous locations while managing complex reaction sequences.


Discrete manufacturing automation addresses different challenges than process industries, often involving motion control, robotics integration, and material handling systems. We design automation solutions that coordinate multiple machines, track parts through production sequences, and collect quality data at critical process steps. These systems improve production consistency while providing the documentation required for quality certification.


Custom automation solutions address unique manufacturing challenges that standard equipment cannot accommodate effectively. Our engineers work with you to understand your specific requirements, develop conceptual designs, and implement solutions that integrate seamlessly with your existing production systems. This custom capability proves valuable when your manufacturing process provides competitive advantage that standard automation solutions cannot support adequately.

  • Long-Term Automation Partnership

    Successful industrial automation extends beyond initial system implementation to encompass ongoing optimization, capability expansion, and technology refresh over time. We view our client relationships as long-term partnerships where we grow to understand your processes, preferences, and business objectives deeply. This familiarity allows us to recommend improvements proactively and implement changes efficiently because we already understand your systems thoroughly. Regular engagement with your systems helps our engineers identify optimization opportunities and technology upgrades that deliver meaningful operational benefits.


    Technology roadmap development helps you plan automation investments strategically rather than reactively. Our engineers assess your current systems, evaluate emerging technologies relevant to your operations, and recommend a multi-year plan for automation improvements that align with your business objectives. This forward-looking approach ensures your automation capabilities support your competitive position as your markets and production requirements evolve.

Request for Quote

Send us your machine drawings, BOM, and production requirements. We'll evaluate your design for value engineering opportunities and provide a complete quote for turnkey manufacturing services.